iHand

Terms & Conditions

These terms of service constitute a legally binding agreement (the “Agreement”) between you and iHAND. This Agreement governs your use of the iHAND platform.
Please read this agreement carefully before accessing or using the iHAND platform.

By accessing, using, or creating an account on this platform and its associated mobile applications (hereinafter collectively referred to as the 'Platform'), you acknowledge that you have read and understood the following Terms & Conditions, including these Terms, terms of our Privacy Policy available at iHAND mobile application and websites and you agree to be bound by them and to comply with all the applicable laws and regulations regarding your use of the Platform. You acknowledge that these Terms constitute a binding and enforceable legal contract between yourself and iHAND (hereinafter referred to as 'iHAND', 'iHand', 'Company', 'we', 'us', 'our') with reference to the use of this Platform. The term "you" shall include any person or entity, who views, uses, accesses, browses, or submits any content or material to the Platform.
iHAND may amend this Agreement from time to time and we reserve the right to modify these Terms at any time without prior notice. Amendments will be effective upon posting. You agree that each visit you make to the Platform shall be subject to the Terms as displayed, and your continued use of the Platform now or following the modifications in these Terms confirms that you have read, accepted, and agreed to be bound by such modifications.
iHAND reserves the right to limit or discontinue your use of the Platform if you do not abide by these terms and conditions.

About iHAND Platform

Bazar / Pre-Orders
iHAND platform is an online marketplace which enables the users who agree to the Terms to order from its partnered vendors, business owners, etc. that may be operated by third parties (hereinafter referred to as the 'Vendors'), and /or including drivers or third-party companies.
Food meals and other goods which you can order through the iHAND Platform, is prepared and provided by independent Vendors (our "Vendors") and delivered by Drivers.

Services
iHAND provides an online booking gate and enables the users who agree to the Terms to discover and book an appointment with its partnered service providers, business owners, etc. that may be operated by third parties (hereinafter referred to as the 'Service Providers'). Each Service provided by a driver, service provider, or other third-party provider to a User shall constitute a separate agreement between such persons.

iHAND does not sell or interfere in any way in the production of any goods or service produced by the Vendors and/or Service Providers. Food meals, goods and services posted on the iHAND Platform are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials or services by any visitor to the iHAND Platform, or by anyone who may be informed of any of its contents. The Vendors and Service Providers are obligated to comply with the country's local laws, rules, regulations, and standards pertaining to goods and services preparation, sale, marketing and safety.
YOU ACKNOWLEDGE THAT NEITHER iHAND NOR ITS AFFILIATES PROVIDE TRANSPORTATION, GOODS OR LOGISTICS SERVICES OR FUNCTION AS A TRANSPORTATION, GOODS OR LOGISTICS CARRIER OR A TRANSPORTATION, GOODS OR LOGISTICS SERVICE PROVIDER, OR OWN ANY VEHICLES FOR TRANSPORTATION, GOODS OR LOGISTICS AND THAT ALL SUCH SERVICES ARE PROVIDED BY INDEPENDENT THIRD-PARTY CONTRACTORS WHO ARE NOT EMPLOYED BY iHAND OR ANY OF ITS AFFILIATES.

iHAND does not in any way guarantee the quality of any Goods/Services or that any Goods/Services complies with applicable laws and does not guarantee matching the list of Goods/Services displayed on the Platform to what is actually provided to the Users. In addition, a Vendor/Service Provider may represent that goods and services preparation is in accordance with special standards, for example (including without limitation) to "organic," "macrobiotic" or allergen-specific standards, for example (including without limitation) "nut-free", "gluten-free", or "lactose-free". However, iHAND is not obligated to provide ingredient information or allergen information on the Platform. Further, iHAND does not guarantee that the Goods sold by Vendors or Services provided by Service Providers are free of allergens, unless otherwise required by applicable laws. If you have allergies, allergic reactions or dietary restrictions and requirements, please contact the Vendor/Service Provider before placing an Order or booking a service on our Platform, iHAND does not independently investigate or verify such representations.

iHAND and the Vendor/Service Provider (as the case may be) reasonably endeavor to comply with your special instructions for an Order/Service. However, in some cases where this is not feasible, possible, or commercially reasonable, iHAND and/or the Vendors/Service Providers reserve the right to proceed to prepare the Order/Service in accordance with standard operating procedures. Neither iHAND nor the Vendors/Service Providers shall be responsible to replace or refund an Order/Service which does not conform to special instructions provided by you.
iHAND shall not be liable or responsible for any goods and services offered by Vendors/Service Providers that is unhealthy, is the cause of injury, that is otherwise unacceptable to Users or that does not meet the expectation of Users in any manner.
Users are solely responsible for verifying the accuracy of delivery addresses, and iHAND shall have no liability or responsibility for any such erroneous addresses. All goods and services preparation and deliveries are the sole responsibility of the Vendor/Service Providers accepting the order/service. Please be aware that the Vendor/Service Provider will do everything they can to meet the delivery time specified, however delivery times may be affected by factors beyond their control and therefore cannot be guaranteed. We will inform you if we become aware of an unexpected delay.

Third Party Services and Content
The iHAND Platform may be made available or accessed in connection with third party services and content (including advertising). iHAND does not endorse such third-party services and content and you agree that, in no event, will iHAND be responsible or liable for any products or services of such third-party providers.
When purchasing goods or services provided by a Vendor/Service Provider, you agree and understand that you are doing so subject to the relevant Vendor/Service Provider’s terms and conditions and at your own risk. You agree that iHAND will not be liable for: any act or omission of a Vendor/Service Provider and/or any damage or loss that arises in connection with the ordering, purchase and/or provision of a Vendor/Service Provider’s goods or service.
You further understand that to enable a Vendor/Service Provider to provide you with relevant goods or services, iHAND may be required to share personal information in the manner described in iHAND’s Privacy Policy.

Additionally, Apple Inc., Google, Inc., and/or their applicable international subsidiaries and affiliates will be third-party beneficiaries to this contract if you access the iHAND Platform using applications developed for Apple iOS or Android-powered mobile devices, respectively. These third-party beneficiaries are not parties to this contract and are not responsible for the provision or support of the iHAND Platform in any manner. Your access to the iHAND Platform using these services or applications is subject to terms set forth in the applicable third-party beneficiary’s terms of service.

Ownership
The iHAND Platform and all rights therein are and shall remain iHAND’s property or the property of iHAND’s licensors. Neither this Agreement nor your use of the iHAND Platform convey or grant to you any rights: in or related to the iHAND Platform except for the limited license granted above; or to use or reference in any manner iHAND’s company names, logos, product and service names, trademarks or services marks or those of iHAND’s licensors.

License
Subject to your compliance with this Agreement, iHAND grants you a limited, non-exclusive, non-sub-licensable, revocable, non-transferrable license to: access and use the iHAND Platform on your personal device solely in connection with your use of the iHAND Platform; and access and use any content, information and related materials that may be made available through the iHAND Platform, in each case solely for your personal, non-commercial use. Any rights not expressly granted herein are reserved by iHAND.
iHAND grants you permission (which may be revoked at any time for any reason or no reason) to view the Platform and to download, email, share via social networking or print individual pages from the Platform in accordance with these Terms and solely for your own personal, non-commercial use, provided you do not remove any trademark, copyright or other notice contained on such pages. No other use is permitted.
You may not, for example, incorporate the information, content, or other material in any database, compilation, archive or cache. You may not modify, copy, distribute, re-publish, transmit, display, perform, reproduce, publish, reuse, resell, license, create derivative works from, transfer, or sell any information, content, material, software, products or services obtained from the Platform, except as specifically noted above. Except as specifically authorized by iHAND, you may not deep-link to the Platform for any purpose or access the Platform manually or with any robot, spider, web crawler, extraction software, automated process or device to scrape, copy, or monitor any portion of the Platform or any information, content, or material on the Platform. iHAND reserves all of its statutory and common law rights against any person or entity who violates this paragraph. You may not link or frame to any pages of the Platform or any content contained therein, whether in whole or in part, without prior written consent from iHAND. You may become a "fan" of the Platform or share links to the Platform via social networking technology reference on the Platform. Any rights not expressly granted herein are reserved.

Delivery & Services
You acknowledge that the Services may be made available under iHAND’s various request options, and you acknowledge that the Services may be made available under brands or request options by or in connection with: certain Affiliates; or independent third party contractors, including transportation network company drivers or holders of similar transportation permits, authorizations or licenses. It is at iHAND’s discretion which brands, or request options are made available to you.

Using the iHAND Platform / Creating Accounts
A User can create an account on the Platform and can determine their own 'password' which are determined by the User herself/himself. The 'password' is only known by the user. The user can change the password at any time. It is solely under the responsibility of the user to select and protect the password. iHAND is not liable for any problems, which may arise from the use of password. iHAND may share your username and password with the third-party companies for the purpose of providing our Service – for example, the phone number may be shared with the Vendor which deals with take-out goods and services, in order to provide a faster and correct delivery. For the user to connect to the services, which require an Account of the Platform, the user must enter the user name and password. This process is called 'login' to the Platform.
By using this Platform, you warrant that any personal information provided by you is true, accurate, current and complete in all respects and that you will notify us immediately of any changes to your personal information by updating your User profile on the Platform or by contacting us, you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use. Violation of this clause may result in termination of your account. Users' passwords should be kept confidential at all times and must not be shared or disclosed to anyone. You are responsible for all activities and orders that occur or are submitted through your Account. If you know or suspect that someone has knowledge of your password, then you should contact us immediately.
You may not use the Platform for any unlawful or unauthorized purpose, including without limitation to:
- Distributing any unlawful, libelous, abusive, threatening, harmful, obscene or otherwise objectionable material. Transmitting material that constitutes a criminal offense, results in civil liability or otherwise breaches any laws, regulations or codes of practice.
- Interfering with any other persons use or enjoyment of the Platform.
- Damaging, disabling or impairing the operation of this Platform or attempting to gain unauthorized access to this Platform or to networks connected to it, through hacking, spoofing or other such similar means.

You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when using the iHAND Platform, and you may only use the iHAND Platform for lawful purposes. You shall not, for the avoidance of doubt, use the iHAND Platform to transport, facilitate or procure the transport of illegal or banned substances or items. You will not, in your use of the iHAND Platform, cause nuisance, annoyance, inconvenience, or property damage, whether to a Vendor, Service Provider, other third-party provider, or any other party. In certain instances, you may be asked to provide proof of identity to access or use the iHAND Platform, and you agree that you may be denied access to or use of the iHAND Platform if you refuse to provide proof of identity. Failure to comply with the terms may result in our taking certain actions against you, including but not limited to: immediate, temporary or permanent withdrawal of your right to use the iHAND Platform, legal action against you including proceedings for reimbursement of all costs on an (including, but not limited to, reasonable administrative and legal costs) resulting from the breach, disclosure of such information to law enforcement authorities as we feel is necessary and/or, immediate, temporary or permanent removal of any posting or material uploaded by you to our Service.

Order Cancellation
You can cancel an order for a full refund until the order has been accepted by the Vendor/Service Provider. In the event that you need to cancel the order after it has been accepted by the Vendor/Service Provider, please contact us to cancel the order. iHAND reserves the right to not issue full or partial refunds if you have canceled the order after it has been accepted.
An order may be subsequently canceled by a Vendor/Service Provider after you have received a confirmation that it has been sent to the Vendor/Service Provider. iHAND and our Vendors/Service Providers reserve the right to cancel any order, before or after acceptance, and will notify you immediately of any such cancellation. Your order history will only hold your successful orders, and in case of failed online payment, the Order amount will be refunded to your iHAND account as iHAND credit unless you request a refund to the original source of payment account which will take place within 7-14 days as per your bank.

Refund Policy
When you use a card for payment through your User Account the issuer of that card is responsible for the settlement of the transaction. You acknowledge that transaction errors relating to such transactions may result in a reversal of the transaction, fees, claims, penalty or chargeback from the financial institution or payment services provider that has issued the payment card. You acknowledge that the financial institution or payment services provider which issues or supports the designated payment method you have linked to the wallet determines any amount reversed, returned or charged back. iHAND is bound to follow the instructions of that financial institution or payments services provider. You agree that you will be responsible for resolving any disputes with the financial institution which has issued your card.
If, notwithstanding the above, you have a complaint in relation to iHAND payments or any transactions you have made using your User Account please contact us here. Any dispute must be submitted within 90 days of the transaction in dispute. We may ask for information about the disputed transaction but please note that we will never ask you for any security information about your User Account.
iHAND reserves the right to investigate the circumstances of each complaint and determine the most appropriate course of action, including: declining your application for any or all of the services, terminating any or all of the services, reversing any relevant transaction, withholding funds from you or restricting your access to your User Account, or doing anything else we reasonably consider necessary.
We will inform you of any such actions we take unless we have reasonable belief that we are prevented from doing so by law or regulation or we believe that doing so would compromise our anti-fraud or security measures.
You acknowledge that iHAND is under no obligation to recall funds and will not be liable if it is unable to partially or fully recall the funds subject to the dispute. You may not be eligible to receive a refund if you failed to keep the security details relating to your card safe or are a victim of financial fraud, even if the transaction was done by third parties without your knowledge or permission.

iHAND takes user satisfaction very seriously. In the case of problems with your goods and services order, please contact iHAND through our live chat and we will assist you. In appropriate cases, if you have already been billed by iHAND on behalf of the Merchant, iHAND will issue full or partial refunds. In the following cases: if you did not receive your order or did not receive your order, you may be issued a full refund; if part of your order is missing, we may issue a partial refund. In every event, we will take into account relevant factors including the details of the order and do our best to ensure your satisfaction. You will receive your refund as iHAND credit on your iHAND account unless you request a refund to the original source of payment.


Delivery
You understand that the available goods offered by iHAND may vary from delivery area to delivery area. By entering your delivery address on the Platform, you will see the Vendors/Service Providers that we make available to you. Delivery areas may expand, shrink or change depending on different conditions such as: weather, traffic, situations of force majeure, etc.

iHAND shall deliver your Order/Service to the delivery address provided by you. An estimated delivery time will be provided to you in your email confirmation as well as on the order tracking page. However, delivery times shall vary depending on factors that are not controllable (e.g. order quantity, distance, time of day (peak periods), weather conditions, traffic conditions, etc.). You acknowledge that the delivery time we provide is only an estimate and Orders may arrive earlier or later. To ensure that you do not miss a delivery of an Order, you should ensure that either you or someone is at the delivery location to receive the Order once an Order is placed.
If your Order contains Tobacco (if applicable) and you or the recipient is or appears to be below the legal age, or fails to provide a valid proof of ID, iHAND reserves the right not to deliver your Order to you.

Failed Delivery
Without prejudice to any other clauses in these Terms, in cases where we attempt to deliver an Order but we are unable to do so due to the reasons caused by you, including but not limited to:
- no one was present or available to receive the Order/Service;
- customer was uncontactable despite attempts to reach the customer via the phone number provided;
- lack of appropriate or sufficient access to deliver the Order/Service successfully;
- lack of a suitable or secure location to leave the Order/Service.
We will contact you via call or message, or email, to inform the unsuccessful delivery and next steps. In such cases, iHAND reserves the right to cancel the Order without refund or remedy to you.

No Show Cancellation
If you remain uncontactable or fail to receive the Order/Service within reasonable time from the time the Order/Service arrives at your delivery address, iHAND reserves the right to cancel the Order/Service without refund or remedy to you.

Wrong or Defective Order
Upon receipt of your Order/Service, if you discover that there are issues with your Order/Service (e.g. wrong order, defective order, or missing items) please contact customer support immediately. In some cases, iHAND may request for photographic proof and/or additional information to properly investigate the issue with your Order/Service. If we determine that the Order/Service and/or goods/Services you received are not of satisfactory condition or quality, we will compensate you for your Order/Service or parts of your Order.

Late Delivery / Service Time
If your Order/Service is significantly delayed from the estimated delivery time/service time, please contact customer support immediately. In some cases, iHAND may request for additional information to properly investigate the issue with your Order/Service. If we determine that the Order/Service and/or goods/services you received is significantly delayed we will compensate you for your Order.

Promo Codes / Offers
iHAND, in its sole discretion, may make promotions available to any User or potential User. These promotions, unless made to you, shall have no bearing whatsoever on your Agreement or relationship with iHAND. Promotions will in many cases be made available to you via codes (“Promo Codes”). iHAND reserves the right to withhold or deduct credits or benefits obtained through a promotion in the event that iHAND determines or believes that the redemption of the promotion or receipt of the credit or benefit was in error, fraudulent, illegal, or in violation of the applicable promotion terms or this Agreement.
You agree that Promo Codes: must be used for the intended audience and purpose, and in a lawful manner; may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by iHAND; may be disabled by iHAND at any time for any reason without liability to iHAND; may only be used pursuant to the specific terms that iHAND establishes for such Promo Code; are not valid for cash; may expire prior to your use and iHAND may establish additional terms relating to specific promotions. iHAND reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that iHAND determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or this Agreement.
iHAND Codes may only be distributed for promotional purposes and must be given away free of charge. You may not sell, trade, or barter your iHAND Code. You are prohibited from advertising iHAND Codes, including but not limited to on social media, Google, Facebook, Instagram, Twitter, or on any other digital platform or website owned or controlled by you or any other person. iHAND reserves the right to deactivate or invalidate any iHAND Code at any time in iHAND’s sole discretion.

Payments / Charges
Once your order/booking has been accepted, this represents an agreement between you the User and the Vendor/Service Provider. The Vendor/Service Provider has sole responsibility for this order. Cash payments are made directly upon delivery to fulfill the order.
iHAND does not provide any payment service either to you or to third parties. All online payments are processed via your own issuer / payment service provider and the payment service providers in partnership with iHAND.
Prices quoted on the Platform shall be displayed in the applicable country's national currency and subject to applicable tax. You accept that prices and offers on the Platform may vary from the prices and offers offered by our Vendor/Service Provider elsewhere (including their own websites, mobile applications, or at their brick-and-mortar outlets).
The way we display the prices of our goods may vary depending on the Vendor/Service Provider, and, subject to applicable laws, the prices reflected on our Platform. Prices and additional charges (including but not limited to Delivery or Service fees) indicated on the Platform are as at the time of each Order and may be subject to change later. iHAND reserves the right to charge fees (including but not limited to Delivery or Service fees) for our services as we deem necessary for our business. The breakdown of the prices and additional charges (including but not limited to Delivery or Service fees) are displayed before checkout. When you place an Order, you agree to all amounts, additional charges and the final ‘Total' amount which is displayed to you.
- Delivery Fee: The delivery fee is now lower and will vary based on your location. This fee is based on how far you are from the vendor. The closer you are, the lower the delivery fee.
- iHAND Fee: The iHAND fee is a percentage of the basket total before discounts. This fee helps us to continue to provide you with a great experience on the app.

Payment Methods
All Charges and iHAND Fees are due immediately and payment will be facilitated by iHAND using the preferred payment method designated in your Account. When using your Account as payment instrument you may choose from different payment methods as available and indicated on the Platform.
iHAND reserves the right to offer additional payment methods and/or remove existing payment methods at any time at its sole discretion. If you choose to pay using an online payment method, the payment shall be processed by our third-party payment service provider(s). With your consent, your credit card / payment information will be stored with our third-party payment service provider(s) for future Orders. iHAND does not store your credit card or payment information.
You must ensure that you have sufficient funds on your credit and debit card to fulfill payment of an Order/Service. Insofar as required, iHAND takes responsibility for payments made on our Platform including refunds, chargebacks, cancellations and dispute resolution, provided if reasonable and justifiable and in accordance with these Terms.
At any time, iHAND can offer additional payment features or restrict access to one or more of the previously mentioned payment features to Users. The availability and use of such services is also subject to your acceptance of the related terms and conditions, which supplement this Agreement.
If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that iHAND may, on its own behalf, and as the Delivery/driver or the Vendor/Service Provider Partner’s limited payment collection agent, use a secondary payment method in your Account, if available.

Charges for all Services booked through iHAND Platform: As a User, you agree to pay any amounts charged by iHAND (the “iHAND Fee”) (if applicable) and amounts charged by Delivery/drivers or other independent third-party provider for providing Services to you (“Charges”).
After you have received Services from a 'Service Provider', iHAND: may facilitate your payment of the applicable Charges on behalf of the 'Service Provider' and may collect any applicable iHAND Fee directly from you or, in the case of a cash payment, from the relevant 'Service Provider'.
Payment of the Charges and iHAND Fee in the above manner shall in all cases be considered the same as payment made directly by you to the Service Provider, or Vendor, or to iHAND, as applicable. Charges and iHAND Fees will be inclusive of applicable taxes where required by law, including any VAT or sales tax. Charges and iHAND Fees paid by you are final and non-refundable, unless otherwise determined by iHAND or the relevant Service Provider.
As between you and iHAND, iHAND reserves the right to establish, remove and/or revise iHAND Fees and/or Delivery Fees at any time. Charges may also be varied or revised at any time without your consent. Further, you acknowledge and agree that Charges, Delivery Fees and iHAND Fees applicable in certain geographical areas may increase substantially during times of high demand. iHAND will use reasonable efforts to inform you of Charges, Delivery Fees and iHAND Fees that may apply, provided that you will be responsible for Charges, Delivery Fees and iHAND Fees incurred under your Account regardless of your awareness of such Charges or Delivery Fees or iHAND Fees, as applicable, or the amounts thereof.

Wallet
The use of certain payment features may be subject to: iHAND Fees (on the iHAND Platform); and limits in respect of the number or value of transactions you are entitled to do. iHAND Fees and limits may be modified by iHAND from time to time.
If you owe us any money for any reason (including in respect of other Services unrelated to payments features), we may set off amounts you hold with us in your User Account "Wallet" against the amounts you owe iHAND. We will only exercise this right where we consider it is reasonable to do so and, where practicable, once we have given you notice in advance.
The prepaid balance in your Wallet is represented electronically, denominated in your local currency and attributed to your User Account “Wallet”.
Credit will be credited to your User Account by iHAND upon collection or receipt of refunds. You can use your Wallet Credit to pay for Goods/Services, in which case iHAND and/or a regulated financial institution or payment system provider partner will satisfy and settle the payment obligation to the relevant third-party payee up to the iHAND Credit balance reflected in your User account Wallet. iHAND Credit is not redeemable for cash.

User Responsibility
When using of the services of the Platform, the User accepts and undertakes:
- The information provided to us is correct. The User is the only party responsible for any losses which may arise from any misinformation or inadequate information (ex. forgetting the password); and in these cases his/her Account may be terminated.
- The User is solely responsible for all personal ideas, opinions, statements set forth by the User while using the services of the Platform, all the files uploaded to the Platform and the personal information sent, and that in no way iHAND shall be held liable for these files, not to access any services provided in the Platform unauthorized and in any way other that the one identified by the Platform; not to change the software in any way; not to use the software which is identified as being changed; and to indemnify iHAND for all material and moral losses in the event the User does not comply with the aforementioned articles, iHAND shall not be responsible for any damages which may arise from reading of data belonging to any Users by any unauthorized people, not to send any messages which are threatening, immoral, racially and contrary to the laws of Jordan and international agreements, any correspondences, titles, nicknames posted to the context shall not be contrary to the rules of public morality, good manners and laws, not to harass and/or threaten other users, or any of the Platform live chat personnel, not to act in a way affecting the use of services by other users, not to post, print, distribute, circulate any amoral, inappropriate and unlawful materials and information which may give harm to the names of any people or institutions, not to advertise, sell or offer to sell any products or services, engage in any activities such as survey, competition or chain letter, not to send any information or programs which may give harm to the information or software in the computers of other users.
- All of the records or materials obtained by using the services of iHAND are within the consent of the user; the user shall be absolutely responsible for any damages, loss of information or other losses caused by them in the user's computer; the user shall not demand any compensation for any losses arising from the use of the service, not to use the services of the Platform for any commercial and advertising purposes without obtaining the consent of iHAND. iHAND may monitor all systems at any time or continuously.
- The Platform may use its system for commercial purposes, not to mail any information which is forbidden legally and circulate any mails which do not have authorization to be sent such as chain mail, malicious software, etc., not to record and misuse any personal information belonging to others, The User himself/herself is responsible for all kinds of acts made under the username, The clients must pay the service fee which is notified previously at the time of delivery of products; otherwise the products shall not be delivered to the clients. not to access the Platform or services using a third-party's account/registration without the express consent of the account holder; not to use the Platform for illegal purposes; not to commit any acts of infringement on the Platform or with respect to content on the Platform; not to use the Platform to engage in commercial activities apart from sanctioned use of iHAND services; not to copy any content, including, but not limited to Vendor/Service Provider menu content and third-party reviews, for republication in print or online; not to create Vendor/Service Provider reviews or blog entries for or with any commercial or other purpose or intent that does not in good faith comport with the purpose or spirit of the Platform; not to attempt to gain unauthorized access to other computer systems from or through the Platform; not to interfere with another person's use and enjoyment of the Platform or another entity's use and enjoyment of the Platform; not to upload or transmit viruses or other harmful, disruptive or destructive files; and/or not to disrupt, interfere with, or otherwise harm or violate the security of the Platform, or any services, system resources, accounts, passwords, servers or networks connected to or accessible through the Platform or affiliated or linked Platforms (including those of our Vendor/Service Provider partners).
- All users who are minors in the jurisdiction in which they reside must have the permission of, and be directly supervised by, their parent or guardian to use the Platform. If you are a minor, you must have your parent or guardian read and agree to this Agreement prior to you using the Platform. Credit or Debit cards used in placing orders through the online payment gateway on the Platform must belong to the user. Otherwise, the user must obtain the legal permission from the card owner to perform the transaction.

Restricted Activities
With respect to your use of the iHAND Platform and your participation in the Services, you agree that you will not: / impersonate any person or entity / stalk, threaten, or otherwise harass any person (including other Users making simultaneous use of the Service), or carry any weapons / ride micro-mobility product without wearing helmet / violate any law, statute, rule, permit, ordinance or regulation / interfere with or disrupt the Services or the iHAND Platform or the servers or networks connected to the iHAND Platform / post information or interact on the iHAND Platform or with respect to Services in a manner which is false, inaccurate, misleading (directly or by omission or failure to update information), defamatory, libelous, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, or illegal / use narcotics or alcohol / use the iHAND Platform in any way that infringes any third party’s rights, including but not limited to: intellectual property rights, copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy / post, email or otherwise transmit any malicious code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or surreptitiously intercept or expropriate any system, data or personal information / forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the iHAND Platform / “frame” or “mirror” any part of the iHAND Platform, without our prior written authorization or use meta tags or code or other devices containing any reference to us in order to direct any person to any other web site for any purpose / modify, adapt, translate, reverse engineer, decipher, decompile or otherwise disassemble any portion of the iHAND Platform or any software used on or for the iHAND Platform / rent, lease, lend, sell, redistribute, license or sublicense the iHAND Platform or access to any portion of the iHAND Platform / use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, scrape, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the iHAND Platform or its contents / link directly or indirectly to any other web sites / transfer or sell your User account, password and/or identification to any other party / discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation / cause any third party to engage in the restricted activities above. In the event that you undertake in any of the above while participating in Services, the Service Provider/Vendor shall be permitted to refuse to provide you Services or, if such Services have commenced, the Service Provider/Vendor shall be permitted to refuse to continue to provide you Services.

Fraud
You agree to notify iHAND immediately upon becoming aware of any fraudulent activity perpetrated through your User Account. Notifications may be made via the iHAND Platform or by email at info@ihandjo.com. You are solely responsible for informing your financial institution or payment services provider of any fraud related to a payment card saved in your User Account.
You agree that iHAND is not responsible for the unauthorized use of your User Account. iHAND reserves the right (in its sole and absolute discretion) to suspend or void any transaction, where we suspect that the transaction is related to fraudulent, unlawful, illegal, suspicious or criminal activity or that you are otherwise in violation of this Agreement.

If we are aware or have reason to believe that your User Account is being used in an unauthorized, unlawful, improper or fraudulent manner or for criminal activities (or has been so used previously), or you do not comply with applicable laws and regulations or any of the conditions relating to the use of the Services including this Agreement, iHAND may at its sole discretion take certain actions against you, including but not limited to: suspending or terminating your right to use the User Account, certain products, the iHAND Platform (or certain parts of it); blocking or clawing back any available balance in your User Account; legal action against you (including claim for the cost of the action), and/or disclosure of such information to law enforcement authorities as we feel is necessary.

Notifications / Communications
By becoming a User, you agree to receive communications from us, including via e-mail, text message, calls, and push notifications. You agree that texts, calls or pre-recorded messages may be generated by automatic telephone dialing systems (where allowed by and in compliance with local law). Communications from iHAND, its affiliated companies and/or Delivery/drivers, may include but are not limited to: operational communications concerning your User account or use of the iHAND Platform or Services, updates concerning new and existing features on the iHAND Platform, communications concerning promotions run by us or our third- party partners, and news concerning iHAND and industry developments. Standard text messaging charges applied by your cell phone carrier will apply to text messages we send. If you no longer wish to receive promotional or marketing-related communications by text message, please contact info@ihandjo.com and/or review the Privacy Policy for further information.


DISCLAIMER
The iHAND Platform and Services including the information, content, products, services, and materials available through the platform (whether provided by iHAND , you, other users or other affiliates/third parties), including without limitation, goods and services orders, submissions, text, photos, graphics, audio files, video, and links, are provided "as is" and "as available" without warranties of any kind, either express or implied. To the maximum extent permitted by law, iHAND disclaims all representations and warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, noninfringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance.
iHAND and its Affiliates are not responsible for the conduct, whether online or offline, of any User, Vendor, Service Provider, Delivery/driver, mobile operator, or any other third party. You are encouraged to use a reasonable degree of sensibility and caution when interacting with other Users, Vendors, Service Providers, Delivery/driver or any other third party.
We are not required to procure insurance for, nor are we responsible for private belongings, such as the damage or loss of private belongings, including but not limited to damage or loss caused by: theft or snatching; because the belongings are left unattended; or Service Providers (or their authorized personnel) when providing a service or a product which you have requested through the iHAND Platform. You are advised not to keep your personal belongings unattended, including when you request a Service Provider to provide services in your household or other premises.

By using the iHAND Platform and receiving/participating in the Services, you agree to accept such risks and agree that iHAND is not responsible for the acts or omissions of Users, Delivery/drivers, Vendors, Service Providers, mobile operators, or any other third party.

Where cosmetics are delivered to you as part of the Services provided through the iHAND Platform you hereby acknowledge and accept that all products including but not limited to any cosmetics or medicinal products made available on the iHAND Platform are provided and delivered by third party providers, who are not affiliated with iHAND and who are independently supplying their products via the iHAND Platform. You accept the risk associated with purchase of such goods, including but not limited to any harmful side effects caused by consumption of any such products.
iHAND cannot confirm the accuracy of the description nor quality of the product supplied by such independent third-party goods providers. You are requested to consult with your medical practitioner before making any such purchase and/or consuming any cosmetics or medical products. iHAND does not guarantee the genuineness of any medical claims including but not limited to date of expiry as claimed by the third-party goods provider distributing any cosmetics or medical products via the iHAND Platform. All products made available via the iHAND Platform are delivered by independent third-party goods service providers, iHAND is neither the manufacturer nor the distributor of any goods delivered via the iHAND Platform.

iHAND disclaims responsibility for any harm to persons resulting from any instructions or product descriptions referred to in the iHAND Platform. iHAND is not associated with any manufacturer of medical products or other products on the iHAND Platform. We do not warrant that the products being supplied will meet your requirements.
It is imperative to seek professional advice from your physician before purchasing or consuming any medical products in order to be completely aware of the indications, side effects, drug interactions, effects of missed dose or overdose of the medicines you may order using the iHAND Platform.

LIMITATION OF LIABILITY
iHAND and its affiliates and partners will not be liable for indirect, incidental, special, representative, punitive, or consequential damages, including lost profits, lost data, personal injury, property, or related or related damages. from the iHAND Platform or Services, even if iHAND has been advised of the possibility of such damages. iHAND and its affiliates and partners will not be liable for any damages, liability or losses arising from: your use of or reliance on the iHAND Platform or Services or your inability to access or use the iHAND Service; or any transaction or relationship between you and any other third-party, Delivery/driver, or Vendor, or Service Provider, even if iHAND or its affiliates or partners have been advised of the possibility of such damages. iHAND and its affiliates and partners accept no liability for delays or failure to perform caused by causes beyond our reasonable control. You acknowledge that delivery/drivers providing transportation services requested by certain Orders may provide transportation services and may not be professionally licensed or authorized. In no event shall iHAND and/or any affiliate and/or partner shall have the aggregate liability to you in relation to the iHAND Platform, the Services, any website or application linked thereto, or any material posted on the foregoing representations or warranties.

To the extent permitted by law, iHAND provides this Platform and content on an "as is" and "as available" basis and we make no representation or warranty of any kind, express or implied, regarding the content or availability of this Platform, or that it will be timely or error-free, that defects will be corrected, or that the Platform or server that makes it available are free of viruses or other harmful components. Subject to the previous paragraph, neither iHAND nor its directors, officers, agents, employees or contractors shall have any liability for any direct, indirect, special or consequential losses or damages (including without limitation, damages for loss of business or loss of profits), arising in contract, tort or otherwise from the use or inability to use this Platform.

Vendors/Service Providers are solely responsible for the preparation, condition and quality of goods sold to you. In cases of Vendors/Service Providers Delivery, Vendors/Service Providers are responsible for delivery of the goods and/or Orders and/or Services. iHAND shall not be responsible or liable for any loss, damage, expense, cost or fees arising from your contractual relationship with the Vendors/Service Providers.

Indemnity
You agree to indemnify and hold iHAND, its Affiliates, Partners, Vendors, Service Providers, Deliver/drivers and other partners and their officers, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with: your use of the iHAND Platform and the Services or services or goods obtained through your use of the iHAND Platform; your breach or violation of this Agreement or; your violation of the rights of any third party.

Dispute Resolution, Arbitration & other provisions
You agree that any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof or the use of the iHAND Platform or Services (collectively, “Disputes”) will be settled by binding arbitration between you and any relevant Affiliate in your jurisdiction, or between you and iHAND if no other Affiliate is incorporated in your jurisdiction, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights. You acknowledge and agree that you and iHAND are each waiving the right to a trial by jury or to participate as a plaintiff or class in any purported class action or representative proceeding. Further, unless both you and the relevant Affiliate otherwise agree in writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this “Dispute Resolution” section will be deemed void. Except as provided in the preceding sentence, this “Dispute Resolution” section will survive any termination of this Agreement. This “Dispute Resolution” section applies to all Disputes (as defined below) between you and iHAND and/or any of its Affiliates.

The existence and content of the mediation and arbitration proceedings, including documents and briefs submitted by the parties, correspondence from and to the Chamber of Commerce, correspondence from the mediator, and correspondence, orders and awards issued by the sole arbitrator, shall remain strictly confidential and shall not be disclosed to any third party without the express written consent from the other party unless: the disclosure to the third party is reasonably required in the context of conducting the mediation or arbitration proceedings; and the third party agrees unconditionally in writing to be bound by the confidentiality obligation stipulated herein.

General
You may not assign or transfer your rights under this Agreement in whole or in part without iHAND’s prior written approval. You give your approval to iHAND for it to assign or transfer its rights and obligations under this Agreement in whole or in part, including to: a subsidiary or affiliate; an acquirer of iHAND’s equity, business or assets; or a successor by merger. No joint venture, partnership, employment or agency relationship exists between you, iHAND or any User, Vendor, Service Provider or Delivery/driver as a result of the contract between you and iHAND or use of the iHAND Platform.
If any provision of this Agreement is held to be illegal, invalid or unenforceable, in whole or in part, under any law, such provision or part thereof shall to that extent be deemed not to form part of this Agreement but the legality, validity and enforceability of the other provisions in this Agreement shall not be affected. In that event, the parties shall replace the illegal, invalid or unenforceable provision or part thereof with a provision or part thereof that is legal, valid and enforceable and that has, to the greatest extent possible, a similar effect as the illegal, invalid or unenforceable provision or part thereof, given the contents and purpose of this Agreement. This Agreement constitutes the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding such subject matter.
You must not use any part of the content on our Application for commercial purposes without obtaining a license to do so from us or our licensors.
If you use any part of our Application in violation of these terms and conditions of use, your right to use our Application will cease immediately and you must, as we deem appropriate, return or destroy any copies of the materials you have prepared.
You are solely responsible for your data. You are responsible for ensuring that your data comply with all applicable laws, guidelines and recommendations in relation to the service provided. You must fully compensate us for all costs, expenses, damages, and losses, including any interest, fines, fees, or other legal or professional expenses granted against us, incurred, or paid as a result or in connection with any breach by you of your obligations under this clause.

User Material
Other than personally identifiable information (Personal Data), which is covered under the Platform Privacy Policy, any material you transmit or post to this Platform will be considered non-confidential and non-proprietary. the Platform will have no obligations with respect to such material. the Platform and anyone we designate will be free to copy, disclose, distribute, incorporate and otherwise use that material and all data, images, sounds, text and other things embodied in it for any and all commercial or non-commercial purposes.

You are prohibited from posting, uploading or transmitting to or from this Platform any material that:
Breaches any applicable local, national or international law;
Is unlawful or fraudulent.
Amounts to unauthorized advertising; or
Contains viruses or any other harmful programs.
You may not misuse the Platform (including by hacking).
Any comments or feedback that you submit through the Platform must not:
Contain any defamatory, obscene or offensive material;
Promote violence or discrimination;
Infringe the intellectual property rights of another person;
Breach any legal duty owed to a third party (such as a duty of confidence);
Promote illegal activity or invade another's privacy;
Give the impression that they originate from us; or
Be used to impersonate another person or to misrepresent your affiliation with another person.
The prohibited acts listed in the above paragraphs are non-exhaustive. You will pay iHAND for all costs and damages which it incurs as a result of you breaching any of these restrictions.
iHAND will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or location of anyone posting any material in breach of the above paragraph.

Reviews / Comments / Rating
iHAND Platform may contain special places for your inclusion of comments and rating of service providers from business owners who are subscribe to our Platform. You undertake that you will not include any comments that are offensive to any person or entity in your comments / rating of any of the service providers and that you will not use our Platform in an abusive manner to others. We reserve the right to delete your account with immediate effect in the event that you violate any of these terms and conditions and without the need to notify you.
Reviews are not endorsed by iHAND, and do not represent the views of iHAND, our parent companies, our subsidiaries.
Conflicts of interest: Competing Vendors/Service Providers are not allowed to post negative reviews. Violation of this might result in permanent removal from the Platform.
iHAND does not assume liability for any review or for any claims, liabilities or losses resulting from any use of the Platform, or information on the Platform.
Reviews are owned by iHAND exclusively in perpetuity. We have the right to reproduce, modify, translate, transmit, and/or distribute all materials relating to reviews. iHAND is under no obligation to pay the author or anyone else for their reviews.

Indemnification
You agree to indemnify and hold us and our affiliates, officers, directors, employees, agents, suppliers or licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third-party claims, allegations, disputes, actions or demands asserted against any of them as a result of or relating to your content, data, your use of our Application or services or any willful misconduct on your part.

Acceptable Use Policy
You may not access or use the Platform for any other purpose other than that for which the Platform makes it available. The Platform is for the personal use of users only and may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by the Platform. In case of any prohibited activities committed by the user, the company has the right to suspend, block or terminate the user's Account and prevent his access to log in the service. Prohibited activities include but not limited to the following:
- Violate any law, statute, ordinance or regulation
- Violate applicable laws or industry regulations regarding the sale of alcoholic drinks or prescription drugs and devices
- Violate copyright, trademark, right of publicity or privacy or any other proprietary right under the laws of account owner's jurisdiction
- Any illegal products, services or activities, including encouraging, promoting, facilitating or instructing others to engage in illegal activities
- Payments to or from any listed sanctioned countries. Businesses or businesses with persons subject to international/national sanctions, suspected or convicted of terrorism, financial crime or any other offence
- Providing false information relating to the customer's identity or business activities
- Any product, service or activity that finance terrorism
- Narcotics, steroids, certain controlled substances or other products that present a risk to consumer safety, products including THC, CBD or any other similar substance, any activity that relate to drug paraphernalia
- Products, services or activities including media and journalism, that could be considered as being of a discriminatory, hateful, racist or exploitative nature, or of inciting harassment, bestiality, mutilation or violence
- Connected to services where the service provider collects money on behalf of others as a payment services provider, cheque encashment agencies, foreign exchange providers,, money transmitters, traveler's cheques or money orders
- Involving ammunition, explosives, arms, defense or weapons, replica weapons, gun parts or related parts or accessories, hunting, manufacture/distribution of weapons
- Services relating to hospitality timeshares or issuing of travel visas
- Promotion or advertising of products or services other than your own without appropriate authorization
- Collecting money without a license when compulsory in the account owner's jurisdiction
- Multi-level marketing programs, network sales, matrix programs, outbound and inbound telemarketing or other similar programs including pyramid and Ponzi schemes
- Gambling, betting activities, casinos, lotteries, sweepstakes, penny auctions, services related to fantasy sports or sports forecasting, or sale of value usable 'chips' or vouchers connected to this services, certain in-purchasing games
- Programs, materials or services related to get-rich courses or related to increasing your wealth or gambling
- Factoring, lending, investment services, financial, escrow or mortgage services, pawn shops
- Private business directories, businesses specializing in warning letters, liquidation or proxy services
- Buying or selling stocks, bonds, securities, options, futures, binary options or investment interest in any entity or property, services related to raffles, debt consolidation, insurance brokers, payday lenders, medical collections, scholarship programs, payment protection insurance, currency exchange or FOREX activities
- Modification chips (e.g. to modify a games console in order to use non-producer hardware or software)
- Ticket agencies without a license, ticket resale
- Replica clothes and products, or counterfeit goods
- Objectionable, offensive, indecent, harassing, threatening, embarrassing, distressing, vulgar, hateful, racially, ethnically or sexually offensive, or otherwise inappropriate behavior towards the iHAND personnel.
- Highly rated politically exposed persons (PEP).
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iHAND reserves the right but is not obligated to do any or all of the following (with no limitation to other actions):
- investigate an allegation that any content posted on the Platform does not conform to these Terms and determine in its sole discretion to remove or request the removal of the content;
- remove content which is abusive, illegal, or disruptive, or that otherwise fails to conform with these Terms;
- monitor, edit, or disclose any content on the Platform; and
- edit or delete any content posted on the Platform, regardless of whether such content violates these Terms.
- cancel any Order and/or suspend, deactivate or terminate your Account in its sole discretion if it reasonably suspects or detects fraudulent behavior or activity associated with your Account and/or with your Order and/or any of the reasons named in section 4 of these Terms.

iHAND Authority
iHAND may temporarily suspend or completely cease the system operation at any time. the Platform shall not have any responsibilities against the Users of iHAND or any third parties due to the temporary suspension or complete cessation of the system operation.
The username and password shall be displayed and approved by the registered Users. iHAND may prevent its registered Users who have created accounts on the Platform from creating new passwords or from using their old passwords for an indefinite period of time if it is deemed necessary by iHAND.
iHAND does not warrant that its services shall be provided on time in a secure and complete way, the results obtained from the services shall be correct and reliable, and that the service quality shall meet the expectations.
iHAND has the right to back-up and delete all or some of the files, messages which are provided by the Users during the use of services for some periods deemed suitable by the Platform. iHAND shall not be held responsible for back-up and delete processes.
The Platform has the ownership and copyrights arising from the ownership of the information, documents, software, designs, graphics etc. which are produced by itself and/or bought from outside.
The sales of iHAND are limited to the current availability of menus of the firms provided in iHAND. iHAND is not responsible for any item ordered and not delivered by the Merchant due to unavailability.
iHAND has right to post any information, documents, software, designs, graphics, etc. (such as the messages, poets, reports/news, file posted to the bulletin board) which are User generated and uploaded to the system by the Users and/or to transmit them to another place within the Platform deemed as appropriate by iHAND. It is probable that this information is copied and/or posted by other users. In such cases, the users shall not demand any royalty from iHAND.
The obligation to change the information in relation to the price and product specifications, which are provided to sell in iHAND, belongs to the Vendors or Service Providers in the Platform. In the event of any misinformation relating to the price and specifications of products, iHAND may correct this mistake by canceling the order.
iHAND may provide transition for a User to other Platforms. In this case, the User agrees that iHAND shall not be responsible for the context of the Platforms, which the User may access through its Platform.
iHAND may change in time the services for which any Account is not required to a form, which requires Account. iHAND may provide additional services, change some of the services partially or completely, or transform into a paid service.
This Platform may be unavailable at certain times to allow for maintenance and upgrades. Although we will endeavor to notify Users in advance of any service unavailability, this cannot be guaranteed and we reserve the right to alter or withdraw the service at any time.

Termination of Agreement
iHAND has the right to terminate, suspend or delete your Account and your access to or use of the Platform, including any delivery service we provide to you in respect of an Order, for any reason, including, without limitation, if iHAND, in its sole discretion, considers your use to be unacceptable, or in the event of any breach by you of these Terms. Where appropriate, iHAND will give you the opportunity to state your position, before any termination, suspension or deletion of your account.

Restrictions for Non-Personal and Non-Commercial Use
You agree that the consequences of commercial use or re-publication of content or information of iHAND may lead to serious and incalculable monetary compensation that may not be a sufficient or appropriate remedy and that iHAND will be entitled to temporary and permanent injunctive relief to prohibit such use.

Governing law
These Terms shall be governed by and construed in accordance with the laws of Jordan. Disputes arising in connection with these Platform Terms (including non-contractual disputes) shall be subject to the exclusive jurisdiction of the courts of Jordan.

Copyright
Claims of copyright infringement should be sent to iHAND at info@ihandjo.com.

iHAND may give notice by means of a general notice on the iHAND Platform, electronic mail to your email address in your Account, or by written communication sent to your address as set forth in your Account. You may give notice to iHAND by written communication to iHAND’s email address at info@ihandjo.com.

Intellectual Property Rights
All trademarks, logos, images, and service marks, including these Terms as displayed on the Platform or in our marketing material are the Intellectual Property of iHAND and/or third parties who have authorized us with the right to use such proprietary rights (collectively the 'Intellectual Property'). You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify these Intellectual Property in any way without our prior express written consent. The use of our Intellectual Property rights, including but not limited to the iHAND's trademarks and copyrights to the iHAND logo on any other website not approved by us is strictly prohibited. iHAND will aggressively enforce its Intellectual Property rights to the fullest extent of the laws, including criminal prosecution. iHAND neither warrants nor represents that your use of materials displayed on the Platform will not infringe or constitute a misappropriation of any rights of third parties not owned by iHAND or its Affiliates. Use of any materials on the Platform is at your own risk.

Links
As a courtesy to you, the Platform may offer links to other websites/applications. Some of these websites/applications may be affiliated with iHAND while others are not. iHAND is not responsible for the contents of any website/application pages created and maintained by organizations independent of iHAND. Visiting any such third-party website/application pages is at your own risk. iHAND has no control of these third-party website pages, nor can it guarantee the accuracy, completeness, or timeliness of information in third-party website pages. Your use of such information is voluntary, and your reliance on such information should be made only after independent review. References to commercial products or services within any such third-party website pages do not constitute or imply an endorsement by iHAND. By using the Platform, you acknowledge that iHAND is responsible neither for the availability of, nor the content located on or through any third-party website pages.

Language
These terms shall be available in both English and Arabic. In case of any discrepancies between the two versions, the English version shall prevail.

Contact Us
For support, you may reach out to us via the Platform.